GNC Retail Divisional Sales Director in Houston, Texas

Job Summary:

Responsible for directing the retail business, within assigned regions, with the objective of providing maximum profit and return on invested capital, establishing current and long-range objectives, plans and budgets subject to corporate approval. Responsible for achieving results with respect to goals set in the following areas: sales, product management, shrinkage and expenses.

Essential Duties and Responsibilities:

Essential Job Functions

  • Ensure all positions (RSD and Store Employees) are staffed with competent personnel. Recruit, hire, train, review and discipline employees as warranted.

  • Implement training programs for all employees. Provide for ongoing development of personnel within the market with a positive/supportive culture. Develop training programs to enhance or correct deficiencies as needed.

  • Develop action plans and strategies to improve the business of the retail stores.

  • Analyze operating results of the retail stores and take any steps necessary to adjust for shortfalls.

  • Make adjustments to merchandise assortment and presentation as necessary. Ensure all stores and regions are aware of and adhering to the changes.

  • Contribute ideas, strategies and innovations based on knowledge of local market conditions and store environment.

  • Ensure that all regions/stores create and adhere to a strong selling and customer service environment through training, follow up and a leadership style that focuses on building strong customer relationships.

  • Foster a positive attitude throughout the Division designed to encourage company loyalty and decrease turnover.

  • Ensure RSDs are completing all required physical inventories and related Loss Prevention assignments timely and accurately.

  • Recommend and review all new store locations.

Job Specifications:


  • Bachelor’s Degree in Business or related field and at least 8 years retail store management experience, including at least 3 years multi-outlet retail management experience or equivalent combination of education and experience.

Skills and Abilities

  • Fluent language skills required to speak, read, and understands customers and GNC communications. Able to effectively communicate written and verbally.

  • Math skills necessary to comprehend basic financial reports and Profit & Loss Statements, including the ability to recognize trends and determine a course of action that is in the best interest of the company.

  • Strong computer skills, including working knowledge of Microsoft, Word, Excel and PowerPoint.

  • Strong interpersonal and ethical behavior to manage the company’s assets and employees. Adhere to GNC code of ethics and adhere to GNC’s high standards of personal behavior.

  • Ensure outstanding customer service throughout the organization by properly hiring and training a team of professionals at all levels.

  • Ability to visit assigned locations to ensure store standards and customer service exceed company expectations.

  • Protect company assets.

Supervisory Responsibilities

  • Directly supervise 10-15 Regional Sales Directors (RSDs).

Work Environment / Travel / Physical Demands

  • Must be able to work independently and be productive with limited remote supervision.

  • Able to drive long distances; willing to use air travel as required.

  • Bending, lifting, reaching for and moving merchandise.

  • Standing or walking for long periods of time.

  • Regular travel to assigned locations as determined by Division and company.


Equal Opportunity / Affirmative Action / Protected Veterans / Disabled Individuals Employer